Privacy Policy

Playing at 1Red Casino should always be an exciting yet secure experience. That's why we prioritise protection, honesty, and player well-being in every decision we make. Entertainment should never come at the expense of your privacy or safety.

What Information We Collect

To verify accounts, process payments, and comply with regulations, we may ask for identification documents, proof of age, or transaction details. Your gameplay history is also recorded to ensure security. We never request irrelevant or excessive personal data, and we'll never sell your details to third parties.

Your Rights & Preferences

You are in complete control of your profile. At any time, you can adjust your preferences, unsubscribe from marketing communications, or request to view, edit, restrict, or erase your stored information, subject to legal obligations.

Our Security Framework

Our platform is built on multiple layers of security: encrypted communications, restricted access, continuous monitoring, and independent audits. All sensitive operations are carefully documented to ensure accountability.

Cookies & Customisation

Some cookies are essential for site navigation and account functionality. Optional cookies—designed for analytics and personalised experiences—can be enabled or disabled in your settings at any time.

Player Well-being & Safer Gambling

We want gaming to remain positive and within your control. Tools such as deposit limits, spending alerts, playtime reminders, take-a-break periods, and permanent self-exclusion are available. In addition, our system flags concerning play patterns and offers direct links to external support organisations.

Fair Promotions & Communication

Every promotional offer is explained clearly, without hidden terms or conditions. We only send updates to adults who have opted in to receive them, and unsubscribing from communications is quick and easy.

Third-Party Services

When we partner with payment providers, KYC services, or fraud prevention specialists, they must meet strict standards and agree to strict confidentiality terms. Your details are never shared with advertisers or unrelated businesses.

Data Lifecycle & Retention

Information is stored only as long as necessary for compliance and operational requirements. Once the retention period ends, the data is permanently deleted or anonymised, ensuring it cannot be traced back to you.

Commitment to Fair Play Technology

We continuously improve by implementing secure payment systems, advanced monitoring, and AI-powered fraud prevention. These technologies allow us to uphold integrity, transparency, and fairness in every game offered.

Learning & Resources

To help you stay in control, we provide practical guides on budgeting, self-assessment tools, and direct connections to professional gambling assistance groups. Education is a key part of prevention.

Continuous Upgrades

Our platform is constantly evolving. Regular testing, independent reviews, and feedback from players guide our updates and improvements to ensure a safe and enjoyable gaming environment.

Policy Updates

As industry standards and legal requirements change, we may update this document. Major changes will always be communicated through your account or prominently displayed on the website to keep you fully informed.